Healthcare is changing.
So should how we work.
Hey! Let me be the first to welcome you to The Transforming—the always-happening, always-unfolding state of change in your job, and the continuing result of market forces way beyond our control.
Partly because of how those forces have changed healthcare and partly because of an outdated approach to working in the world those forces have created—how we work is mismatched with reality.
This mismatched approach creates friction, perhaps friction you’ve become acutely familiar with: burnout, frustration, anxiety, and the like.
I think these next frictions you should share with your boss
—this mismatched approach is the cause of too-slow change, too-siloed work, and too-much or too-little of whatever else is getting in the way.
While we’ve spent our careers thinking work takes place in an environment similar to a football field, work is actually happening in something more like the Rocky Mountain wilderness, where there isn’t a scoreboard, or an opponent, or even a rulebook for that matter.
It’s not that work in the wilderness is impossible. It’s just ... different from a football field and requires new management mental models.
The healthcare pros who flourish will have put those mental models to work, like Org Resilience for example:
Org Resilience is a lot like plain ‘ol regular resilience, except that it transfers the burden to be resilient from individuals to the organization, where it creates benefits for you, your team, and the organization.
And Managing By Wondering About, a mental model to do more wondering—“Why?” is a powerful question and curiosity is a powerful frame of mind—so we can discover and then change the work practices holding us back.
And another: Better work right away this morning.
So let's get started with these new management models because The Transforming represents a real opportunity to work The Good Work Life, where the personal satisfaction, professional success, and real progress we show up to work every day hoping for is possible.